D4- Converting Tacit to Explicit Knowledge and vice-versa

This diagram shows the losses when tacit knowledge is converted to explicit knowledge:

Here are ways we build our own tacit knowledge from explicit knowledge that we read:

Corresponding KM tools are in the pink and light blue callouts.

In learning certain skills, reading a manual may be incomplete or inadequate. For example, in riding a bicycle the usual learning sequence is: observe – practice, or observe – practice with coaching. I further improved the first figure above by including “demonstrate” and the second figure by including practice “with coaching” (thanks to two suggestions from Charlie Dibsdale).

The figures include the comments for improvement from Silva Ferretti (thanks Silva!). If you have other comments or suggestions for improvement, please post it here.

You can use these diagrams for non-commercial purposes but please give CCLFI acknowledgement each time you show or use it. CCLFI is the KM, OL (=organizational learning) and KBD (=knowledge-based development) advocacy, training and consulting organization I belong to.

Cheers!

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D3- Tacit Knowledge versus Explicit Knowledge

Explanation:

• Operational definitions are less prone to misunderstanding and debate, e.g. “undocumented” is preferable to “difficult to document.”
• Avoid confusing the KM definition of the term “knowledge” with the large variety of laymen understanding of the word (see my earlier post on “A Proposed KM Framework”).

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D2- Knowledge Management versus Information Management

Here is my first pass. Please help me add, revise or improve this by posting a Comment (see below).

Again, this is based on the definition of “knowledge” (see my earlier post on “A Proposed KM Framework”).

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