Starting KM in your organization also means starting to learn a new KM language among your members. A simple tool towards this end is an FAQ on KM (FAQ=frequently asked questions) which can be circulated among members or placed in the KM webpage in your intranet.
Download CCLFI’s FAQ on KM by pressing “Ctrl” while clicking HERE. The FAQ will appear in a new browser tab.
Thanks to Wordle for the above “word cloud” of the FAQ