D5- Vertical versus Horizontal Learning

In purely vertical feedback, only the boss learns; the subordinates merely follow orders. In purely horizontal feedback among peers, anyone can feedback to anyone; everyone learns. In reality, what happens is a mix of the two types.

vertical-learning-and-horizontal-learning

An example applied to development projects:

project-evaluation-versus-lessons-learned-session

It can happen that a project failed (project objectives were not met) yet it generated much useful knowledge, and vice versa.

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